ROMAN ARROYO ABOGADOS Y CONSULTORES

Virtual

Complaint Form

In accordance with Peru's Consumer Protection and Defense Code (Law No. 29571), you have the right to file a complaint or claim. You will receive a copy at your email address.

📋 Complaints Book — Libro de Reclamaciones

Complaint Sheet

Date

No.

PROVIDER: ROMAN ARROYO ABOGADOS Y CONSULTORES S.A.C TAX ID (RUC): 20608670654 ADDRESS: Av. Reducto Nro. 861 Int. 207 Urb. Leuro Lima - Lima - Miraflores

Identification of the Claimant Consumer

Full Name *

ID / Passport Number *

Phone *

Address *

Email Address *

If minor: Name of Parent or Legal Guardian

Identification of the Contracted Good or Service

Type *

📦 Product ⚖️ Service

Description of Product / Service *

Amount Claimed (S/)

Claim Detail and Consumer Request

Type of Claim *

🔴 Claim Dissatisfaction related to products or services received

🟡 Complaint Dissatisfaction unrelated to products or services; dissatisfaction with customer service or attention

Claim Details *

Consumer Request *

Provider Observations and Actions

ℹ️ For provider use only. Román Arroyo Abogados & Consultores S.A.C. will respond to your claim or complaint within a maximum of fifteen (15) business days, a non-extendable period as required by Peruvian law. The response will be sent to the email address registered in this form.

* Filing this claim does not prevent you from pursuing other dispute resolution channels, nor is it a prerequisite for filing a complaint with INDECOPI (Peru's consumer protection authority).

* The provider must respond to the claim or complaint within a maximum of fifteen (15) business days, a non-extendable deadline.

* By submitting this form, you will receive a copy of your complaint at the registered email address.

✅ Claim submitted successfully! We have received your complaint form. You will receive a copy at your email address. We will contact you within a maximum of 15 business days.

❌ Submission error. There was a problem processing your claim. Please try again or contact us directly at aroman@romanarroyoabogados.com